Coastal Ear Nose & Throat: Willis Jr Edward R MD at 100 Drinkwater Road in Bay Saint Louis, Mississippi

Customer Reviews about Coastal Ear Nose & Throat: Willis Jr Edward R MD

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  To nurses are very rude. Then I told them when I made the appointment I had to be at work for a certain time there doing heating test when we can in for her throat now I have been sitting here for 40 minutes an still have not seen a doctor yet or has anyone look at her throat the main reason we are here. Then I go back to the front for the second time an the nurse says oh he probably doesn't know you were in there
  May 24, 2017

  by Dawn smith
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  The recipientist in front lobby on the left hand side should listen to what a client wants or needs instead of getting an attitude with the client. Client come for help not to be treated wrong when being approached.
  March 28, 2017

  by Laura Hall
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  Dr Willis and the nurses are always very nice, but the front staff needs work. I go every 6-9 months to have my ears cleaned & it has been $90 to $95 in the past (I'm a self pay patient). I was just there in January and it was $95. Today I went and it was $145! I asked when it increased and the front desk clerk said "It's always been $145." I explained I've gone twice a year for several years and have never paid more than $95. She looked at me like I'm lying and I said I was just there in January and paid $95. She replied, "Well $145 is the new charge since January. So "always" means just recently? She ran the charge for $145 and as I signed the receipt I point blank told her "I'm not lying, you have my file on the computer, you can see what I've paid in the past." She was still looking at me as if I were lying or trying to get something for free as I left. I think a 50+ percent increase on a ten minute procedure is ridiculous. I should't have to decide between being able to hear properly or not getting overcharged. My husband thinks she keyed in something incorrectly and didn't want to admit the mistake, so she doubled down and was borderline rude about it.
  November 25, 2016

  by Aimee E

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About Coastal Ear Nose & Throat: Willis Jr Edward R MD in Bay Saint Louis